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True Rewards Update

True Rewards Update

True Rewards Update

TAVERN GAMING OFFERS

Any gaming offers you have can ONLY be redeemed at one of our participating Smith’s or Albertsons locations.
Click here to find one near you.

Currently we have select tavern locations open for dine-in or carry-out only.
Click here to find one near you.

 

Frequently Asked Questions

Q:  What changes should I be aware of with True Rewards?
A:  Effective August 1st we extended the tier earning period for locals to match non-locals at a full 12 months.  We have discontinued one element of True Rewards, Dividends and replaced another, Mystery Point Multipliers, with more frequent multipliers in our promotional calendar.

Q:  What do I need to do to take advantage of the longer tier earning period for locals?
A:  Absolutely nothing!  Due to the lapse in earning period during the pandemic closure, we had awarded you your HIGHEST achieved tier since the rollout of True Rewards and you will maintain that tier throughout the remainder of the year unless of course you earn a higher tier.  Beginning in January 2021, locals will automatically have a FULL YEAR to earn tier status.

Q:  Why did you decide to discontinue Dividends and Mystery Point Multipliers?
A:  In terms of Mystery Point Multipliers, we decided to replace the program in part due to negative feedback received from our guests.  In terms of both programs, we feel it is time for a change to give us more flexibility with our promotions and create more exciting daily and weekly promotions for you to take advantage of with True Rewards.  While we recognize that some changes to True Rewards will not be received positively from all of our members, we are confident you will be happy with the many new things we have planned to our property promotional calendars!

Q:  When will I be able to redeem my Dividends this year?
A:  For locals, Dividends earned between January-June this year will be evaluated on July 1st and available for redemption in equal amounts per month from July-December.  Dividends earned in July this year will be evaluated on August 1st and available for redemption in August.  For non-locals, Dividends earned between January-July this year will be evaluated on August 1st and available for redemption from August-December.  

Q:  Did any other True Rewards benefits change like point earning rates, point earning for table games or point earning for retail (non-gaming) purchases?
A:  Absolutely not!  Our earn and redemption rates have remained unchanged, you can still earn points for all gaming and select non-gaming purchases as well as redeem earned points at over 140 locations!